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No frequency on phase C of engine generator


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Pls can someone advice on what to do if one of the engine generator phase is indicating low voltage and zero frequency, while others phases (A&B) indicate the correct voltage and frequency. The line contactor was replaced, the fuse at the upper electrical panel at FS 245 was ok, new generator installed, new voltage regulator was also  installed, yet the discrepancy persist. Kind help provide any assistance. Thanks

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